Driving tuition is only available to people who meet the following conditions:
You and your instructor are responsible for agreeing all matters relating to the timing, location and duration of individual lessons.
You must notify your instructor of any matters which affect your ability or entitlement to have driving tuition, for example any lack, or loss, of a valid UK provisional driving licence.
Please see the "Early Bird Prices" section below for further details of the cancellation policy for that offer.
If you or your instructor wish to cancel a lesson, a minimum of 48 hours' prior notice should be given. If your instructor cancels a lesson without giving this minimum period of notice, your instructor shall rearrange the lesson.
Refund of a partial block booking will be calculated by deducting the number of lessons completed charged at the full standard rate, as well as a deduction of a £50 admin fee.
Cancellations by you must be made directly between you and your instructor and it is your responsibility to confirm receipt of the cancellation request.
If you do not give at least 48 hours' notice of cancellation you will be charged for the lesson(s) concerned.
Please note that in the event of you having booked your driving test, the DVSA stipulate that you need to give ten clear working days to cancel your test. This may mean that you could lose your DVSA test fee if your instructor advises you are not ready for test within this notice period.
Early Bird prices are available when booking and paying for lessons 7 days in advance and are designed to allow our instructors to plan their lessons effectively and to make sure we can offer the lowest prices possible.
If you buy lessons in advance which take advantage of this offer then these lessons are non-refundable, non-transferable, and you are not entitled to change the date, time or location of the lesson without approval from your instructor.
In the event that your instructor is unable to provide the lesson as booked they will contact you as soon as possible to rearrange the lesson.
You must pay for your lessons by one of the following methods:
All payments must be made (and cleared) before the start of your lesson. WE DO NOT ACCEPT CASH OR CHEQUE PAYMENTS.
We reserve the right to change the price of all our lessons from time to time.
The cost of prepaid tuition is based on the lesson price in force at the time of booking and will be honoured for 6 months. Any unused lessons remaining after 6 months have elapsed will require the difference in price to be paid before the start of the lesson.
Lesson prices are also subject to change following a change of agreed date, time or location.
Sutton Driving School has a range of offers and discounts available to new and existing pupils.
Sutton Driving School reserves the right to introduce and withdraw special offers from time to time.
The Introduction to Driving course is only available to new learner pupils who have not driven before, cannot be used in conjunction with other offers, and is not transferable.
You cannot sell or transfer lessons which have been purchased in your name to any other person without your instructor's prior agreement.
Your instructor and/or Sutton Driving School are not liable to you for any loss or damage caused where:
Your instructor and/or Sutton Driving School shall not be liable for losses relating to any business interests you may have including, without limitation, lost profits, loss of opportunity or business interruption.
Nothing in these terms and conditions will affect any statutory rights you may have as a consumer.
Your instructor will carry the appropriate motor insurance should you be involved in a collision as a learner driver whilst in control of the instructor's tuition vehicle.
These terms and conditions are governed by the laws of England and Wales and are subject to the non-exclusive jurisdiction of the English Courts.
In the first instance please direct all complaints to your instructor.
Any personal data you provide will be held securely and in accordance with applicable data protection legislation.
We will use your personal data for the purpose(s) for which you have provided it. It may also be used for marketing, research and statistical purposes and crime prevention.
Paige Webb t/a Sutton Driving School
12 Romilly Close
Sutton Coldfield
B76 2TN